Consumer Complaint Detail

LEXUS / ES350 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076718 Incident Date: Jul, 31 2006
Consumer's City: LIMA Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES350 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Air bags:on-off switch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBJ46G472 Date added to File: May, 23 2021
Date Complaint Received: Aug, 25 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 02 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a lexus es 350 after much research to find the safest car with advanced airbags. lexus has a dual airbag on the passenger side which is why i chose this car. however it is not safe for me as the airbag off light comes on at times , so in an accident it may not do me any good. when there is a big bump in the road it immediately says off on occasions, other times i do nothing and it says off. when this happens, we need to pull over and turn car off and restart to get it to say on again, or sometimes i bounce hard and it will kick back on. when i was tested in car at lexus, which they were very nice to me i might add, i weighed in at about 87 pounds and this is where the problem lies, as i really weigh 115 pounds. they said it could take 6 months or a year before they can get it solved, due to govt. regulations with the faulty occupant sensory system. *jb