| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006076760 | Incident Date: Aug, 24 2006 |
| Consumer's City: EDMOND | Consumer's State: OK |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
| Model Name: ELANTRA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KMHDN46D04U | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 25 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 27 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Excerpts from my letter to hyundai passenger airbag off light continues to illuminate in spite of the fact that there is an adult passenger in the front seat. a few weeks ago, i received your brochure in the mail regarding important information about the advanced airbags in my elantra, and realized that this clearly describes the situation with my vehicle. the service manager said he knew nothing about the brochure and letter i received, he told me they could not find a problem with the passenger airbag and showed me that they had already addressed a previous recall with the airbag about a year ago. the service manager then spoke again to the mechanic who was working on my vehicle and the mechanic told him that he was able to recreate the problem as i had described it. according to the invoice i received for the services performed on friday, august 25, 2006, the dealership did a reflashing. today, i had an adult passenger in the car and the passenger airbag off light remained illuminated each time the passenger was in the front seat. i have several points of concern: 1. the dealership knew nothing about this situation when i first walked in and had to read the information i provided from hyundai 2. even after reading the information, the dealership did not understand that there was something that needed to be resolved. 3. even though the service mechanic stated that he was able to recreate the problem (i.e. a passenger in the front seat and the passenger airbag off light remained illuminated) a situation that would warrant ocs reprogramming, the situation remains unchanged! 4. what happens in the scenario of an unfortunate accident in which the passenger airbag needs to be deployed and the passenger airbag off light is illuminated in spite of my effort to follow your direction to have it fixed? the answer to #4 from my perspective is clear. *jb |
