Consumer Complaint Detail

CHEVROLET / IMPALA / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076812 Incident Date: May, 21 2006
Consumer's City: REDWOOD CITY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WT58K069 Date added to File: May, 23 2021
Date Complaint Received: Aug, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2006 chevy impala on march 1, 2006. it was purchased under the name of virginia brady. i got married in may of this year. i had my car in 3 times to fix the drivers window. it screeches like someone's finger nails on a black board. to me this is a big safety issue as when the window screeches when you put down the window. a person cringes and sometimes will close their eyes. i have to be very careful that i do not do this as it can cause an accident. the screeching happens when the car sits in the sun for a while. in cool weather it doesn't happen. the first time i took the car in was may 22, 2006. the report that i received from the service department seemed like i didn't know what i was talking about because i am a woman. the second time was june 8, 2006 and the last time was july 14, 2006. on july 14, i received a notice that this problem is a problem with a number of 2006 chevy impalas. i have the paper work that chevy issued on may 18, 2006 about this problem. now i am suppose to bring back my car and leave it again. why am i paying for a new car that seems to spend so much time in the service department because chevy doesn't know how to fix it. the next problem that i consider a safety problem is the driver's side read view mirror. i am a tall person so i didn't notice this before, all i noticed was a crack underneath the mirror when i backed into the drive way at home. now i found out that the mirror doesn't go to the right far enough for safety. if someone shorter than myself or someone who likes the seat up further than i do, they wouldn't be able to use the rear view mirror properly. today, sunday, august 27, 2006, i got a call from jason who works at the chevy service about me taking my car back to the service department for them to fix a problem that they don't know how to fix. *jb