Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076897 Incident Date: Mar, 29 2006
Consumer's City: LEESBURG Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU85W63Z Date added to File: May, 23 2021
Date Complaint Received: Aug, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 27 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ref ford tsb 05416 feb 06 - front passenger seat in 2003 explorer begins to make noise when accelerating, slowing or going over bumps. dealer hears problem, no parts available, agree to return when parts received. mar 06 - parts received (retainer clips) and repairs made per tsb 05416 aug 06 - same problem again, dealer recommends replacing seat track frame. will not cover under tsb and claims "bumper-to-bumper" extended warranty also will not cover. now in cat and mouse game with ford regarding this obvious manufacturing defect that is possibly safety related as well. *jb