Consumer Complaint Detail

CHEVROLET / TRAILBLAZER EXT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006076974 Incident Date: Aug, 24 2006
Consumer's City: VANCOUVER Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TRAILBLAZER EXT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNET16S246 Date added to File: May, 23 2021
Date Complaint Received: Aug, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 29 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 01/27/04,09/28/05,11/18/05 took vehicle in for service engine soon lights, 04/26/06 took vehicle in for metallic rattle sound suspecting heat shield on exhaust manifold. dealership stated front backing plates were contacting steering knuckle. 04/21/06 began drive from okc, ok to vanouver, washington, midtrip noted same noise. on trip noise became extremely louder. stopped at cheyenne wy dealership couldn't get appt for several days. husband removed heat shield in evanston wy on 8/23 and discovered cracked exhaust manifold. 41000 miles on vehicle. 2 dealerships in evanston wy would not touch us for several days. contacted gm customer assistance who contacted dealership in slc,ut who would look at vehicle. drove there but because over 36k, warranty did not cover and they would not fix vehicle under warranty and could not fix same day. contacted dealership in vancouver wa upon return and they are trying to repair but have now discovered 3 cracked head bolts in addition to cracked manifold. refusing to cover under warranty even though in for previously. have admitted to not addressing heat shield at all in april. extreme stress, inconvenienced and worry on vacation. no eta on repairs. have requested all parts to be retained for investigation. *nm