Consumer Complaint Detail

LINCOLN / TOWN CAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006077004 Incident Date: Aug, 17 2006
Consumer's City: LOCKHART Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 09 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Comments: our 2001 lincoln town car's drivers side curtain air bag deployed unintended on august 18th, at 7:00 pm while we were driving on a highway. there was no accident, no primary or secondary impact, no debris on the road, no potholes, no logs, rocks, trees, cows, or other debris frequently attributed to an unintended deployment. the ford dealership service manager states that there is an impact mark under the body directly under the air-bag sensor but we were driving on a paved roadway and nothing on the road, and nothing around to "run over". if anything had been run over previously, the airbag should have deployed then, and not waited for an undetermined period of time. the reaction to the deployment had us in the right side shoulder/drainage ditch as we assumed we had been hit by another automobile (none in sight). a quick external examination of the auto showed no impact. we had the car in the dealership recently to have an airbag wiring harness replacement to stop a blinking airbag light, this repair billed to our extended warranty company (?). the current repairs are almost $900.00, which we are having to pay ourselves, for something which should be a ford safety issue. the car should be returned to us early this week (august 28-sept-1). we have no issue about the warranty as the car has 76,000 miles, but this is a safety related situation that could have potentially caused a serious accident had there been another vehicle along side us at the time of the deployment. we feel that lincoln/ford should cover the cost of repairing the deployed air-bag. my cell number is 512-669-2244. franz hofmann. *nm