Consumer Complaint Detail

DODGE / RAM 2500 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006077014 Incident Date: Jul, 09 2006
Consumer's City: WILMINGTON Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Trailer hitches
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7KC2361WJ Date added to File: May, 23 2021
Date Complaint Received: Aug, 28 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 24 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1998 dodge 2500 quad cab with the cummings diesel. i tow a enclosed lawn trailer that weighs about 500 lbs. hitch is rated at 10'000 lbs. about a month ago i started having trouble unhitching my trailer. had to put rear wheels on a 2x4 to get the dolly down. i checked the hitch and found the 2 rear boltholes hat tore outand the 2 middle holes were cracked allowing the hitch to drop about 1 1/4 inches. i contacted the local dealer the stated no recall so no repair. i contacted the mfg. and was told the same thing. so about a month later i tried again no hitch. i found a recall on line #872 called again the stated no recall on my truck. i purchaed a new hitch from dodge which has 4 bols on each side not 3. info i found states inferrior material in hitch if cracked or torn unit must be replaced. a friend of mine had the exact same problem on a 97 2500 but he had a recall and they replaced the hitch. i still have the hitch and if you need pictures i can send them. *nm