Consumer Complaint Detail

VOLVO / 960 / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006077323 Incident Date: Aug, 11 2006
Consumer's City: RALEIGH Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: 960 Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My daughter was driving our 1994 volvo 960 on august 12,2006 on a congested 4 lane road. she moved the drivers seat forward with the electric powered switch and noticed smoke emerging from the seat. she looked more closely and saw flames. she was able to navigate onto a side street and exit the vehicle. my husband who is a certified bmw/ volvo technician, traced the wires and found a short in the seat heater element. the fire was extensive, requiring the fire department to extinguish the flames with fire retardant and water. the seat was completely destroyed within 5 minutes and the steering wheel was burned. she could have been seriously injured. *jb