Consumer Complaint Detail

FIRESTONE / UNKNOWN / 9999

HYHL4552233

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006077365 Incident Date: Aug, 28 2006
Consumer's City: LAVACA Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: UNKNOWN Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KLAJB82Z11K Date added to File: May, 23 2021
Date Complaint Received: Aug, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 29 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Four (4) tires were purchased (02/05) from firestone, 08/06 one of the front tires separated, a second front tire appears to be defective also. tires were warranted for 55,000k, they were driven about 17,223k. while driving 08/06 vehicle began to shake badly, upon checking, it was discovered that the passenger front tire had separated. took tire to firestone, requesting tire be replaced at n/c, they refused claiming (1) it was my vehicles fault, (2) tire was overinflated (3)tires had not been properly maintained. i asked if my vehicle would require an alignment, due to the fact that the defective (separated) tire probably caused the vehicle to become misaligned, was told probably. i was charged $46.80 (08/29) for replacement tire,(08/30) $69.47 for the alignment and unfortunately, the other defective tire is still on the vehicle, and i am hopeful it doesn't separate. i requested the defective tire be given to me and i have it in my possession for inspection. i have e-mailed firestone, informing them of the problem(s), they have not responded. *nm