Consumer Complaint Detail

FORD / EXPLORER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006077374 Incident Date: Jul, 08 2006
Consumer's City: STATEN ISLAND Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34E7XZ Date added to File: May, 23 2021
Date Complaint Received: Aug, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On july 9, 2006 while my family and i were traveling on a highway our 1999 ford explorer xlt just died. fortunately we were not killed. when we had the car towed home (over 30 miles) the mechanic said the crank shaft was snapped in half. we had no warning before hand. no noise, no lights on the dash, no smoke, nothing. i called ford and complained and they were very unsympathetic to me. i also own a 2003 ford explorer limited which i have also had a few problems with. very dissatisfied with ford. until now i have only owned ford explorers but i guess i will have to start investing in a more reputable company. *nm