Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006077381 Incident Date: Aug, 28 2006
Consumer's City: COLUMBUS Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JW54R22Y Date added to File: May, 23 2021
Date Complaint Received: Aug, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 29 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my 2002 saturn l300 back on 9/30/2002. car, at time of purchase, was brand new. since its purchase my vehicle has been in the shop more times than i can remember. recently i had a problem where vehicle wouldn't start so saturn had the vehicle towed to their columbus, ga location to evaluate the problem. was advised battery had died and i needed to replace it. the new battery represents the 3rd battery this vehicle has had since i purchased it (vehicle currently has just over 55,000 miles on it). i asked, while they had it in the shop, to look at the tires as they were wearing unevenly. my wife went to pick the car up yesterday 8/29/06 and was advised all 4 tires needed to be replaced. this will be the 4th set of tires this car has had since it was purchased back in late 2002. at time of purchase i added a 5 year 60,000 mile b-t-b warranty with no deductible. saturn, following complaints both to the service department and their corp headquarters has decided that the car in fact does not have a problem and that my pregnant wife (with 1 year old in back seat) must be driving it poorly. to date, the vehicle's tires have not been replaced and the problem causing the tires to wear down so quickly has not been identified. *nm