Consumer Complaint Detail

KAWASAKI / VN1500-E7L / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006077466 Incident Date: Apr, 03 2006
Consumer's City: VISALIA Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Kawasaki Motors Corp., U.S.A.
Model Name: VN1500-E7L Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JKBVNAL174A Date added to File: May, 23 2021
Date Complaint Received: Aug, 30 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 10 2006
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 2 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated the motorcycle had several defects since the day it was purchased. the first incident occurred on a highway with heavy traffic when the gear would not become engaged, the vehicle had to be moved to the shoulder from the middle of traffic. the vehicle was taken to the dealership who repaired the defect after 26 days. the second major problem was a loud knocking noise observed in the engine. the dealership noticed the noise but has not succeeded in repairing the problem with four attempts. an appointment has been scheduled for september 6, 2006 for the same defect. the manufacturer was contacted who declared the repairs would continue as long as the vehicle was covered by the warranty but refused replace the engine or the motorcycle. the contact expressed concern about the noise because the noise meant the engine could stop running and could result in a fatal accident.