Consumer Complaint Detail

FORD / EXPLORER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006077649 Incident Date: Aug, 30 2006
Consumer's City: EL CAJON Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU63E8YZ Date added to File: May, 23 2021
Date Complaint Received: Sep, 04 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 30 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Over the past three to four months my 2000 ford explorer (6 cylinder w/ sohc engine) has developed a problem with the engine. the problem occurs on an intermittent basis. at times the engine will not start. when it does start it will not idle and dies unless the rpm's are manually held at a high enough level to allow the engine to run. when braking at any speed the engine will die when the automatic transmission shifts from a higher gear to a lower gear allowing the rpm's to fall between shifts. this requires shifting the car into neutral to re-start with a loss of all power steering and braking functions. a first it seemed the problem only occurred after the car was parked outside during hot days. now the problem occurs at different times and different weather conditions. the car recently had the fuel system serviced (along with the 65k recommended service package) at a local ford dealer. the problem persists. i wrote to consumer reports magazine and they suggested i forward this information. *b