Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1995
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006077782 | Incident Date: Sep, 03 2006 |
| Consumer's City: WATERFORD | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1995 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:cruise control |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM74W0SX | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 05 2006 | Complaint Type: EVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jun, 30 1995 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt*: the contact stated while the vehicle was parked outside of the garage, there was a strong odor of smoke present. the contact went outside to determine the origin of the smoke and discovered the front of the vehicle engulfed in flames. the fire department was alerted and extinguished the fire. afterwards, the fire department inspected the vehicle and determined the fire originated at the engine compartment. the vehicle sustained extensive fire damage. the manufacturer was alerted. *ak the consumer stated that he received a recall letter pertaining to cruise control which was the cause of the fire. the consumer contacted the manufacturer informed them of the recall notice and in turn the manufacturer asked them to contact the insurance company which already compensated the consumer for the vehicle. the consumer provided photos and the recall notice for the vehicle. updated 09/18/07 *tr |