Consumer Complaint Detail

HYUNDAI / SONATA / 2003

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006077890 Incident Date: Aug, 12 2006
Consumer's City: GRAND ISLAND Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SONATA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: KMHWF35H83A Date added to File: May, 23 2021
Date Complaint Received: Sep, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 hyundai sonata 4 door sedan. chrome is peeling from metal interior door handles at random such that passenger or driver will grasp handle to open door and several lacerations to hands and fingers will result. lacerations are deep enough to release blood. i was a driver and passenger on separate occasions in same vehicle and cut right and left hands on both interior door handles. upon first encountering peeling chrome on drivers side handle, the vehicle was returned to hyundai dealership at 3675 sheridan drive amherst, new york (716) 835-8500. said dealership replaced the driver side handle but did not replace any others. subsequently, when opening the passenger side door on august 13, 2006, i cut my right hand in several locations resulting in a release of blood. my wife had also cut her hand on the driver side handle. apparently hyundai is aware of this issue which is a safety related manufacturing defect resulting from a defective plating / cleaning process prior to plating. hyundai however, has not issued a voluntary recall of all vehicles for this reason. plating defects such as this are process related and will be present in thousands of vehicles assembled. i am a experienced quality engineer and director and am knowledgeable of the plating process. my claim is based upon the fact that the hyundai dealership maintains stock replacement handles and other claims posted on www.edmunds.com as follows: chrome on interior door handles peel off and causes major cuts on hands when opening door. ... 03/10/2004, review of a 2003 sonata 4 cylinder sedan by jbs... www.edmunds.com/used/2003/hyundai/sonata/100188028/ratings_consumer.html - 124k - cached - similar pages. *jb