Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006077925 Incident Date: Feb, 16 2006
Consumer's City: OXFORD Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rear panel below my window on my 2003 ford explorer cracked all the way through. i went snow sking and after doing research on the internet, i found that this scenario is common. the panel gets moisture behind it and freezes, then cracks. i have a ford manufacturer warranty, and i am still under warranty. i contacted the dealership where i purchased the vehicle, i called the ford customer service line, and contacted the local media, who suggested your website. no one is willing to fix the problem, and one day it will fall off while i am in traffic. currently i have not fixed the problem. i advised the ford customer service people that i would never fix the problem. i would keep it there as a constant reminder of their commitment to customer service. check out the internet (autobeef.com) lots of people are having the same issue. *jb