Consumer Complaint Detail

MERCURY / MYSTIQUE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006077976 Incident Date: Aug, 20 2006
Consumer's City: MELBOURNE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3MELM66L5TM Date added to File: May, 23 2021
Date Complaint Received: Sep, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 02 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car has had increasing number of electrical problems...check engine light coming on. mechanics couldn't find what was triggering it after replacing the oxygen sensors repeatedly. other twitches (stalling, burned up turn signal module,) finally culminating in complete brake light and reverse light failure. took the car back to my mechanics, who replaced the signal module, and showed me the burn marks on it. they stated that they tried to get the brake lights to work, and found that the primary wiring harness was just disintegrating (insulation failures all over.) they called ford/mercury before they told me of this problem, and were told that ford/merc would replace the harness as long as the car hadn't gone over 100k miles, and was not more than ten years old (it wasn't.) dropped the car at a local ford dealer, who called me back to say that they would have been glad to replace the harness, had i found the problem prior to jan 2006. they promptly informed that they would be more than happy to replace the harness for about $2,000.00 i informed them that i'd be more than happy to perform brain surgery on them with a weedeater at no charge. i'll never purchase another ford product in my life, and i unfortunately currently own five. *nm