| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006077987 | Incident Date: Sep, 01 2006 |
| Consumer's City: NORFOLK | Consumer's State: VA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
| Model Name: FOCUS | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP36393W | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 06 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 15 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On friday the ignition on my car did not immediately turn. i didn't think anything of it at the time. saturday afternoon it refused to turn at all. the key would not turn in the ignition lock cylinder. it fit and was removable but just wouldn't turn. the car would not therefore, start. i was left stranded in a public place pregnant with my 3 year old child for so long drug dealers started showing up. i had to pay for a tow truck when it finally arrived. this is in a 2003 ford focus ztw wagon. it is 3 years old with 50,000 miles on it. i spent all day tuesday on the phone speaking with various levels of mechanics and management. they all agreed that ford is not taking any responsibility for this defect. one operator did not even record my phone call. ford is recalling different model vehicles for ignition cylinder problems. they have not set up any public reimbursement or repair for this specific year and model vehicle. i had to pay a private locksmith to come to my house and build a new cylinder around my key because i could not afford to have the car towed again and pay the exorbant dealer price. i was without my vehicle for saturday, sunday, monday and the tuesday surrounding labor day weekend. the private locksmith repaired it wednesday in a timely manner. i have not been offered towing reimbursement, a rental vehicle, a repair reimbursement or an apology. the old part (what was left after drilling it out per ford instructions) was not saved. *nm |
