Consumer Complaint Detail

NISSAN / ARMADA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078043 Incident Date: Sep, 06 2006
Consumer's City: SPRINGFIELD GARDENS Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: ARMADA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5N1AA08B44N Date added to File: May, 23 2021
Date Complaint Received: Sep, 07 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2004 nissan armada on 12-28-04. since that time the vehicle has been in for service on several occasions. the largest problem being the bad vibration and shake of the vehicle when braking. nissan has replaced the pads and rotors, which has not corrected the problem. on september 7, 2006 i was at nissan again, and was told that nissan would no longer make these required repaired repairs. i was also told by a mechanic that the real problem is that the brakes and rotors put on the 2004 armada are too small for the weight of the vehicle, and that is why the problem exists. nissan must correct this problem before someone is injured or killed as a result this serious mechanical problem. the next issue is with the rear sonar system. the problem is that when it rains the rear sonar goes off when the vehicle is placed in reverse. i have taken this to nissan for repair or replacement on several occasions. the replaced the system once, and the problem has recurred. i was told by the nissan service manager that nissan is working to find out what the problem is with the system. however, i have not seen a service bulletin or recall for this problem. the last problem is that since june 17, 2006 nissan has replaced four (4) radios in my vehicle. i was told that nissan uses radios manufactured by clarion in my vehicle, and that there have been problems with the radios. if this is so nissan should go to a more reliable company. on september 8, 2006 i made a call to nissan customer service. i was assigned file # 5460708, and told a company representative would get in touch with me. since nissan is unable or unwilling to correct these important problems, especially with the brakes, i am request the assistance of your agency in this matter. *nm