Consumer Complaint Detail

CHEVROLET / VENTURE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078106 Incident Date: Mar, 14 2006
Consumer's City: ZACHARY Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03E71D Date added to File: May, 23 2021
Date Complaint Received: Sep, 07 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am currently trying to get gm to honor my warranty for catalytic converter that is bad. i made the original request for a part to be ordered on march 15, 2006. on june 29, 2006, i contacted my insurance company geico because i had a mechanical breakdown insurance on my vehicle and they basically said that there is nothing that they can do at this time because gm will have to replace the part under warranty. it is now 5 1/2 months later and i still do not have a catalytic converter for my vehicle. i have contacted gm on two separate occasions. i could not get an inspection sticker due to the fact that it would fail the emissions test required by east baton rouge parish, louisiana. my sticker is now expired and has been since june 30, 2006. i have contacted mr. ted trimble, epa emissions and warranty dept, on two separate occasions but i can not get a return phone call concerning my problem. who do i speak to now! my van is emitting trash into the air. does anybody there care? gm is telling me that the manufacturer of the part is asking too much money for the part and gm doesn't want to pay it. that is flat out not honoring a warranty. *jb