Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078110 Incident Date: Aug, 18 2006
Consumer's City: SUNNYVALE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:fuses and circuit breakers
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWTG69MX2M Date added to File: May, 23 2021
Date Complaint Received: Sep, 07 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 11 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The epc light came on while i was driving my vehicle. i turned off my car when i arrived at my destination. i read the manual, and it was not helpful. it just stated that i should take the car to a dealer or qualified specialist as soon as possible (note: this is what the booklet says for the majority of items in the owners' manual). upon returning to my vehicle, i started my car once more. my engine turned over, but the car was unable to shift from park into any other gear. the vehicle had to be towed to an auto shop. upon further inspection, the auto shop informed me that my car had a "feature" that disabled the car from shifting gears due to a tail-light fuse that blew out. it is believed that disabling the vehicle serves the purpose of maintaining safety on the streets- a vehicle in motion without taillights is apparently more dangerous than a driver stranded on the road because their car has stranded them. luckily, i was fortunate enough not to be in a bad situation. so finally, the car was fixed, of course after i paid yet another hefty bill for my car. *jb