Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006078120 | Incident Date: Sep, 05 2006 |
| Consumer's City: SUNNYVALE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWTG69MX2M | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 07 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 11 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have had several problems with my mil light since my 5 yr/50,000 mile warranty expired-in fact, i have lost count as to how many times i've had to take my car in (the number of failures listed below is just an estimate). the first time this light came on, the car had 52 or 54 miles on it. it was only a few days old. apparently something had cracked. in march of this year, three of the cables broke, then not two weeks later the other three broke. the problems just kept adding up. i have tried to be patient with this dealership, but simply cannot understand why on average, i end up back at the dealership, getting my car serviced on average, two weeks after the car's initial appointment. the last time i went in, i spoke with the manager. first, he disparagingly asked me if i was making sure to fill the gas tank with premium gas, as is written on the gas flap. he then proceeded to ask if i was tightening the gas cap. he reassured me that i should not have further problems with this specific part, because all the parts pertaining to this specific light have been replaced. lo and behold, two days ago, my mil light went on. on average, each time i visit this particular dealership service department, i end up paying $350-600 dollars. somehow, that does not seem right. i have been following the service department's instructions, and to my dismay, this long-standing, extremely expensive problem has not been resolved. *jb |