Consumer Complaint Detail

LEXUS / ES 330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078156 Incident Date: Apr, 24 2006
Consumer's City: ALPHARETTA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES 330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBA30G645 Date added to File: May, 23 2021
Date Complaint Received: Sep, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 08 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2004 lexus e330 has exhibited many life threatening problems involving its automatic transmission performance. of greatest concerns are life threatening instances over the two years. hesitations occur when pressing the gas during critical entry attempts onto interstate hwys, etc. where we have experienced near deadly transmission hesitations of needed power getting into oncoming traffic. my wife was almost killed by an 18 wheeler when she otherwise would have had adequate time to safely merge had the transmission not hesitated. she was fortunate to have survived. just one of many close calls. another es 330 automatic transmission problem is the untenable, untimely, rough down and up shifting between the first and second gears that lexus has advised has been corrected in the 2007 models which of course will not help with this vehicle i am stuck with. such admittance support my argument that they are quite aware of this very un- lexus type performance in the 2004. what a shame that lexus would let the great lexus name be so degraded by their failure to support their faithful customers in such justified complaints; this is our third lexus! *jb