Consumer Complaint Detail

FORD / WINDSTAR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078165 Incident Date: Sep, 03 2006
Consumer's City: SACRAMENTO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA51463B Date added to File: May, 23 2021
Date Complaint Received: Sep, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 05 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own 2003 ford windstar, serviced by the ford dealership. at 70,000 miles while driving on the freeway, the overdrive indicator light started flashing. within an hour the transmission failed altogether, no forward or reverse gears. the teardown revealed a failed torque converter, input shaft support bearings, and burnt out intermediate clutch pack. the vehicle is at the ford dealership having its transaxles replaced completely as it is beyond repair. the industry standard for transaxles is a minimum of 120,000 miles between rebuilds. my research indicates this transaxles model, the ford axod and its variants, has been the subject of a huge number of failures, which are reported to occur at approximately 70,000 miles. the failures are alternately attributed to various components, which lead me to believe that internal components which are unreliable have been used in its manufacturing. *nm