Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078200 Incident Date: Sep, 09 2006
Consumer's City: WEST NEWBURY Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 09 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 11 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While doing general car care (cleaning the battery) i noticed severe rust on the left strut tower at the spring seat. the area is supporting the weight of the vehicle and if it fails will cause the left front tire to move into contact with the car body and prevent normal steering to avoid collisions. secondarily, suspension dampers cannot be replaced since the strut could not be re-attached. poor damper condition of course affects the drivers ability to control the vehicle on imperfect pavement. *jb