Consumer Complaint Detail

NORTHWOOD / ARCTIC / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078248 Incident Date: Jun, 18 2006
Consumer's City: LA CONNER Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: Northwood Manufacturing, Inc.
Model Name: ARCTIC Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, electric
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4N11H222320 Date added to File: May, 23 2021
Date Complaint Received: Sep, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 29 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have experienced failure of three brakes on my 2002 travel trailer. the failure was separation of the brake lining from the brake shoe. as manufactured the linings are bonded to the brake shoe. in each case it was the leading shoe that experienced lining de-bonding. the first failure of a right side brake occurred about two years after delivery, it was found because it smelled very hot. the failure was assumed to be random in nature, both shoes at that one wheel position were replaced. i estimate the trailer had about 2000 miles of use since new. the wheel bearings had been repacked about 500 miles and one month before the incident and no bonding failure was noted at that time with any of the four wheel/ brake assemblies. i do not have the failed parts. the second incident occurred after about 46 months of service. the total mileage is estimated to be about 4000 miles of usage. upon disassembly to re-pack the wheel bearings both left brakes were found to have the leading linings separated from the brake shoes. the brake shoe lining assemblies were replaced at all four wheel positions at that time. i have retained the brake parts replaced for three of the wheel positions, the two failed left side parts plus the original right side parts that had been on the trailer since new (it has never failed). the axles and brakes were supplied by dexter and are 3500 pound capacity axles equipped with 10 x 2 1/4 inch conventional drum brakes. wheel bearings are conventional. brake wear is minimal. these are electric brakes and have been controlled by a state of the art brake controller. the trailer has a gvwr of 7500 pounds and a manufacturer estimated empty weight of about 4900 pounds. i think every state in the usa would require that a trailer of this weight be equipped with brakes and i consider the lining de-bonding to be a significant and could reduce the stopping capability of a tow vehicle/ trailer combination. *jb