Consumer Complaint Detail

CHRYSLER / 300 / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078326 Incident Date: Sep, 07 2006
Consumer's City: SAN ANGELO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300 Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Parking brake
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3KA63H16H Date added to File: May, 23 2021
Date Complaint Received: Sep, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 04 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased a chrysler 300c on 9/05/2006. on 9/6/06 i accidentally touched the parking brake & the light came on. i checked my manual & attempted to release the brake by pressing down as hard as i could,then pulling the brake release. the light remained on. according to the manual, this indicated a brake problem so i contacted the dealership. on 9/8/06 i took it in to the service dept.who said to press all the way to the floor, release the brake & lightly lift up on the foot brake. on 9/10/06 i again touched the brake causing the light to come on.on 9/11/06 i took it in to the service dept. & spoke to them & the general manager. both gentlemen agreed it should be corrected, but they are not able to fix a manufacturing defect. so i called the chrysler corp. customer center. the man told me it is not a defect just because i am not able to press the pedal all the way to the floor any more than it is a defect if i am unable to open a door! i am not a 100 pound woman ! i tried with both feet, got out & tried with my hand. he told me if the light remains on & something happens to the brakes that i am unaware of and causes an accident, that i will be responsible. this is not acceptable. *nm