Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078392 Incident Date: Aug, 27 2006
Consumer's City: GASTONIA Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73K64Z Date added to File: May, 23 2021
Date Complaint Received: Sep, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 28 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2004 ford explorer xlt 4x4 which recently had to basically have the transmission rebuilt. i feel that this is a manufacturer defect simply because the vehicle is only 2 years old. since the warranty is exceeded in mileage i was responsible for repairs, which totaled $1652.78. the vehicle had just under 56,000 miles when this occurred. i would greatly appreciate any help with investigating this problem. just a little piece of info, i also have a friend that has a 2002 explorer that had the same identical problem. i do not find that to be coincidental! and her vehicle had about 70,000 miles on it when this happened to her. *nm