Consumer Complaint Detail

DODGE / RAM 1500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078563 Incident Date: Apr, 19 2006
Consumer's City: BILOXI Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HA18N22S Date added to File: May, 23 2021
Date Complaint Received: Sep, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: First let me state that prior to this experience, i absolutely loved my dodge truck. on 20 apr 2006, my 2002 dodge ram 1500 pick-up with 50,529 miles started stalling after the engine warmed up. there was a distinct "pinging" sound coming from the catalytic converter before the engine would stall. my 17 year old son was driving the vehicle and was returning from soccer practice when this first started. i brought it to the dealership where i purchased the truck--they couldn't find anything wrong, but based on my description felt that the catalytic converter might be bad, so they replaced it. this seemed to solve the problem until a month and 1,100 miles later the very same symptoms arose (engine stalling when warmed up, and a "pinging" sound coming from the vicinity of the catalytic converter. this time they diagnosed the problem as being scored pistons, requiring me to replace my engine block...at 51,679 miles! a quality engine would not fail at this low mileage. i called dodge, they agreed that it should not have happened'and were very apologetic that my warranty had expired, but they refused to share the burden of the nearly $7,000 cost with me, despite the fact that there was only 51,679 miles on the vehicle. would you buy a truck whose engine failed at 50,000 miles? i certainly will never again. *jb