Consumer Complaint Detail

JAGUAR / XK8 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078574 Incident Date: Jul, 27 2006
Consumer's City: Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Jaguar Cars, Ltd.
Model Name: XK8 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJGX224XWC Date added to File: May, 23 2021
Date Complaint Received: Sep, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 14 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Jaguar xk8. vehicle with 54k miles always dealer services. timing chain broke while driving, was able to get car out of traffic without incident. contacted jaguar and they did not even acknowledge there was a problem. jaguar has known the plastic timing chain guides to be defective. the have had two design revisions and now put a metal guide in the cars since 2002. jaguar does not advise owners or dealers to replace the guides which even without their assistance i would have had done at $800. the defective guide causes the chain to break and valve damage, a $7k repair. the dealer and independent repair shops tell me they are repairing these all the time in low mileage engines 45-70k and the internet is littered with the same. hard to believe jaguar has not been forced in to a recall or some type of voluntary repair program. bottom line - engine part with known, documented defect, that causes catastrophic engine failure, with no action by the manufacturer. *jb