Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1996

Components - Details
NHTSA Complaint Number: 006078626	Incident Date: Sep, 07 2006
Consumer's City:	Consumer's State: MN
Vehicle Transmission Type: AUTO	Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER	Model Year: 1996
Vehicle Involved in a Crash: No	Component's Description: Suspension:front
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#:	Date added to File: May, 23 2021
Date Complaint Received: Sep, 12 2006	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: Sep, 14 2001
Was Original Owner: No	Anti-lock Brakes: Yes
Number of Cylinders: 6	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: I took my 1996 plymouth grand voyager to my mechanic to help me locate a creaking noise in the front of the van. we finally figured out that it was the sway bar. but what we also discovered was the tower mount (that connects the strut to the body frame) was severely rusted. the rest of the body has very little rust. my mechanic contacted several dealerships to find out about a repair kit for this problem, learned that these dealerships are having the same problem with their courtesy vans. because the tower mount is such an integral part of the working of the vehicle, i feel that this is a safety issue. there should be no way that water can get up and stay in the tower mount and cause the mount to rust out. *jb