Consumer Complaint Detail

TOYOTA / 4RUNNER / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078656 Incident Date: Jun, 01 2006
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: 4RUNNER Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JTEZT14R340 Date added to File: May, 23 2021
Date Complaint Received: Sep, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 24 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Traveling 55 mph on ca interstate when car directly in front of me abruptly stopped. there was not enough time for me to stop, so i impacted the rear of the vehicle head on at approximately 45 mph. not one of the airbags in my vehicle deployed. contacted toyota about this and they said it is their "opinion that the airbags should not have deployed in this situation." i asked them where the frontal impact sensors were, and was told directly under the headlights in the bumper. well, both sensors were in the impacted area on my vehicle, the entire bumper and assembly is being replaced. the cost to repair the damage is $10,000.00 the owners manual says the airbags will deploy in a frontal crash at approximately 15 mph, i was doing at least 45 mph! toyota refuses to admit the failure of the airbags, and now i will be driving an unsafe vehicle. *jb