| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006078657 | Incident Date: Sep, 12 2006 |
| Consumer's City: LITTLE ROCK | Consumer's State: AR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TAURUS | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Structure |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP53285A | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 12 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 27 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: From the date of purchase until current the vehicle was brought into the service department at the fold dealership in regards to a noise radiating from the right front dash area. 8/4/06 mileage 6,958. action taken: service attempted to fix noise in dashboard by placing a piece of foam between the dashboard and windshield. 8/8/06 mileage 7,001. it was 8/8/06. vehicle taken in for noise in right side of dashboard. foam is showing and this was at least my fourth trip in for this problem. action taken: replaced right a trim, checked pillar weld. windshield stress crack. removed air bag. inspected and sent to body shop for weld work. 8/30/06 action taken: removed upper dash and garnish trim, repaired weld broken. 9/1/06 returned to landers body shop to pick up vehicle. this same day, at 3:30 pm when the temperature was warmer outside when i left my office the noise was still there. i drove down to landers auto body and gary patterson and a woman named karen both went for test drives with me. neither said they could hear the noise, even though i could. they stated all they could hear was road noise. i mentioned that joey in the service dept. had heard the noise on previous visits. they sent me over to service and joey went for a test drive with me and joey did hear the noise. 9/12/06 - met with ford zone representative and took car for test drive to duplicate problem. was told that the a pillar has "no safety impact" when i expressed i was concerned about the welding that had to be done on my vehicle. the windshield had stress fractures in it and they welded at least three different locations. i have an open case with ford in regards to the repairs. my inquire is about any safety issues that could be involved with the a pillar not being correctly welded. the problem has not been resolved and am currently waiting for a response from ford. *jb |
