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NHTSA Complaint Number: 006078722 | Incident Date: Jul, 29 2006 |
Consumer's City: ADVANCE | Consumer's State: NC |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: WINDSTAR | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Air bags:side/window |
Vehicle Involved in a Fire: No | Persons Injured: 2 |
Vehicle's VIN#: 2FMDA58403B | Date added to File: May, 23 2021 |
Date Complaint Received: Sep, 12 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: May, 31 2003 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: While driving on smooth highway at 35 mph max, the right side airbag deployed and the button on the door post that operates the passenger side sliding door shot out. the vehicle had collided with nothing; nobody in the vehicle felt a bump. there was no visible evidence of collision found by the insurance adjuster, the ford repair facility, or by an expert third party. only the shop's computer showed the reason for deployment as "collision." so the insurance adjuster listed "collision'' as the cause in his report. result: we pay the deductible, our insurance rate increases, and our driving profile now includes an accident that didn't happen. there was no collision or accident. two passengers were visibly bruised, one requiring medical attention as she was hit by the above mentioned button. repair, which will cost approx $800, has not been done pending our trying to settle the cause and insurance issues. the repair facility has the parts on hand and a check from the insurer. *nm |