Consumer Complaint Detail

FORD / WINDSTAR / 2003

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078722 Incident Date: Jul, 29 2006
Consumer's City: ADVANCE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 2FMDA58403B Date added to File: May, 23 2021
Date Complaint Received: Sep, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on smooth highway at 35 mph max, the right side airbag deployed and the button on the door post that operates the passenger side sliding door shot out. the vehicle had collided with nothing; nobody in the vehicle felt a bump. there was no visible evidence of collision found by the insurance adjuster, the ford repair facility, or by an expert third party. only the shop's computer showed the reason for deployment as "collision." so the insurance adjuster listed "collision'' as the cause in his report. result: we pay the deductible, our insurance rate increases, and our driving profile now includes an accident that didn't happen. there was no collision or accident. two passengers were visibly bruised, one requiring medical attention as she was hit by the above mentioned button. repair, which will cost approx $800, has not been done pending our trying to settle the cause and insurance issues. the repair facility has the parts on hand and a check from the insurer. *nm