Consumer Complaint Detail

SATURN / VUE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078845 Incident Date: Aug, 24 2006
Consumer's City: BOWDOINHAM Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ63B92S Date added to File: May, 23 2021
Date Complaint Received: Sep, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 01 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on the highway, our 2002 vue made a grinding noise and then began to lose power. as we were pulling off to the side, the vehicle stalled and then would not re-start. the saturn dealership towed the vue to their lot and informed us , that the timing chain had skipped and blew the motor. the timing chain was supposed to be no maintenance and didn't even need to be checked until 100,000 miles. my vue had 65,000 miles. after 3 weeks we were told that they would rebuild the engine at a cost of $3500- $3800 and saturn would pay half of that cost. several weeks prior, the vehicle was stalling while driving and would not restart until it cooled off. we took it to the dealership and they replaced a sensor for the cam shaft. the switch for the back wiper has been replaced and we were told by saturn tech's that the motor for the back wiper also needs to be replaced, again at our cost. *jb