Consumer Complaint Detail

VOLKSWAGEN / GOLF / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006078863 Incident Date: Aug, 25 2006
Consumer's City: BEACH PARK Consumer's State: IL
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: GOLF Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 9BWGR61J864 Date added to File: May, 23 2021
Date Complaint Received: Sep, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 22 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving vehicle (only 14,500 miles) all of a sudden, there was a loss in power and a whining sound. the whining sound increased speed and pitch when stepping on the accelerator pedal. then soon after, smoke came from the tail pipe. parked car and had it towed to the dealer of purchase. dealer will not inspect car free under warranty unless i can prove that i used the vw approved motor oil. called dealer service manager and got same reply. called vw customer care number and got the same reply. by this time, car was not operable for almost 3 weeks just sitting in the dealer service lot. dealer service and vw of america refuse to take responsibility for the repair. dealer said they would inspect the car for $625.00. if found to be a manufacturer's defect, i would not have to pay the $625.00 now i am waiting for the dealer service to tell me that it was not a defect and that somehow the engine failure was my fault. *jb