Consumer Complaint Detail

DODGE / STRATUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006079090 Incident Date: Jun, 29 2006
Consumer's City: GREEN BAY Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ46X91N Date added to File: May, 23 2021
Date Complaint Received: Sep, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 16 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I turned a corner and heard a clicking sound. my air bag light went on and my horn would not sound. i later found out that my cruise control was also not working. i did some research and discovered that it is due to a broken clock spring. two dodge dealerships told me they would not repair it at no cost, that in fact it would cost at least $200.00 . i now see that this has been a continual problem with dodge vehicles of the same year. to this day, it has not yet been fixed, as i am waiting to get an agreeable dealership to repair the problem at their expense. since this problem renders the airbag inoperable, i would consider this a major safety defect/problem. *nm