Consumer Complaint Detail

FORD / EXPLORER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006079218 Incident Date: Sep, 12 2006
Consumer's City: LONG BEACH Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMZU32X5XU Date added to File: May, 23 2021
Date Complaint Received: Sep, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 11 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was at my office working when my 5 year old daughter came to me saying "mommy it's an emergency, your truck is smoking!" (i had been at the office working for an hour and a half after picking my children up from school.) i opened the back door to see what she was talking about and saw my truck engulfed in flames. i ran back inside the to call 911. a man had come inside the office to tell us a truck was on fire, he was already on the phone with 911. i moved my children to the front of the office, yelled for everyone parked by my truck to move their vehicles, and went outside in a panic. by the time the fire department, police department and amr arrived, the fire had spread to the driver's side of the interior, the grill (front of the truck) was melted, the entire hood and front left side of the truck were burned, the engine was melted, and the front left tire had exploded and partially melted. *jb