Consumer Complaint Detail

MERCURY / VILLAGER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006079241 Incident Date: Aug, 10 2006
Consumer's City: DANVILLE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: VILLAGER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZV14T12D Date added to File: May, 23 2021
Date Complaint Received: Sep, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 08 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: U.s. department of transportation national highway traffic safety administration office of defects investigation (nvs-211) 400 7th street, sw washington, dc 20590 september 1, 2006 i own a 2002 mercury villager estate mini van with 54,840 miles and the paint is peeling and in some places showing corrosion. i have been told by the courtesy ford lincoln mercury dealership that there is nothing they can do and the ford customer service agents tell me the same thing and only a district representative can make the determination. unfortunately, neither the dealership or ford customer seen to know how to locate him. i can furnish photos of the vehicle hood with paint peeling off and the back where there is rust near the rear windshield wiper. ford and the dealership are not responding to my attempts to correct the problem. they tell me that only the field representative can make the decision, but they will not tell me how to communicate with him. it has been over a month. *jb