Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2005

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 006079276 | Incident Date: Aug, 31 2006 |
Consumer's City: PHOENIX | Consumer's State: AZ |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: GRAND CHEROKEE | Model Year: 2005 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1J8HR58N85C | Date added to File: May, 23 2021 |
Date Complaint Received: Sep, 18 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Dec, 04 2005 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: On 9/1/06 while on vacation driving in stop and go traffic on california freeway, vehicle lost brakes and steering while vehicle in motion. i was able to pull off to side of freeway. turned car off and restarted and took to closest dealership. they hooked up to computer and found 3 error codes that they did no recognize. because of holiday weekend no one was available to look at the car until tuesday 9/5/06. this left me with extra expense because i had to rent a car for the duration of my vacation and had to stay an extra day for car. dealership contacted chrysler and they instructed them to reprogram computer and drive and re-test. no error codes reappeared and gave me my car back. while driving back home from california on 9/5/06 car engine shut off while at stop light. again had to turn off to get restarted. took into local dealership in hometown next day and they could not find anything wrong after having car for a day. again on 9/18/06 while driving out of parking structure, car engine again shut off. luckily, i did not hit anyone or anything. taking back to dealership again. *jb |