Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006079276 Incident Date: Aug, 31 2006
Consumer's City: PHOENIX Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8HR58N85C Date added to File: May, 23 2021
Date Complaint Received: Sep, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 04 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 9/1/06 while on vacation driving in stop and go traffic on california freeway, vehicle lost brakes and steering while vehicle in motion. i was able to pull off to side of freeway. turned car off and restarted and took to closest dealership. they hooked up to computer and found 3 error codes that they did no recognize. because of holiday weekend no one was available to look at the car until tuesday 9/5/06. this left me with extra expense because i had to rent a car for the duration of my vacation and had to stay an extra day for car. dealership contacted chrysler and they instructed them to reprogram computer and drive and re-test. no error codes reappeared and gave me my car back. while driving back home from california on 9/5/06 car engine shut off while at stop light. again had to turn off to get restarted. took into local dealership in hometown next day and they could not find anything wrong after having car for a day. again on 9/18/06 while driving out of parking structure, car engine again shut off. luckily, i did not hit anyone or anything. taking back to dealership again. *jb