Consumer Complaint Detail

DODGE / RAM 1500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006079486 Incident Date: Jan, 31 2006
Consumer's City: SHALIMAR Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HU18Z22S Date added to File: May, 23 2021
Date Complaint Received: Sep, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2002 dodge ram 1500 pick-up truck. at approximately 35,000 miles the middle of the dashboard began to crack. at first it started out as a hairline crack and then grew longer. i have taken my truck to the dealership and showed the defect to the manager, who related the vehicle was out of warranty and there was nothing he could do to have it replaced for free. i have also contacted chrysler, who also declined to fix the problem, although they did acknowledge that there were many other complaints of the same nature concerning 1999 and up dodge ram's. in just 6 months, the hairline crack has not only gotten larger, but now the dash has 4 more cracks in various other locations. one location that is very concerning to me is the one above the passenger side airbag. i have since taken my truck back to the dealership and told them of my concern and that i feel this is now a safety issue. it is obvious that the cracks will continue to grow and become more frequent until the dash cracks in half. *jb