Consumer Complaint Detail

FORD / EXPEDITION / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006079582 Incident Date: Aug, 19 2006
Consumer's City: LOMBARD Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:windshield:electrical heating element
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 20 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 05 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My ford expedition stopped being able to control the temperature. i am now going into winter, and i cannot guarantee that i will be able to defrost the windows which could cause a very significant safety issue. the "blend door" is plastic in my year, and ford changed it to nylon during the production run. i am left with a defective blend door, and vehicle and ford has informed me that the fix ($1,700) is my responsibility not theirs. my research on the web shows that this issue is a common issue with fords, and expeditions and i believe that ford has not resolved this issue because of the cost, not caring about the safety issues. *jb