| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006079776 | Incident Date: Sep, 15 2006 |
| Consumer's City: LUBBOCK | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: TC | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:sun/moon roof assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTKDE177850 | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 21 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 05 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Around 10 months ago i was driving down interstate 27 with my sunroof completely closed. there were no other vehicles around me. suddenly i heard a loud noise, i swerved a quite bit and then i noticed glass was falling on my head. i looked up to see my sunroof was gone. i immediately went to the dealership where they replaced the glass on warranty. since it was replaced at no charge to me i was satisfied. the second incident happened last saturday night (9-16-06). i was driving home with the sunroof closed.there were no other cars around. we heard a quieter noise that sounded like glass shattering; we looked at all the windows but saw nothing wrong. the next day i noticed that the wind deflector was completely shattered. most of the pieces of glass were still there except the leading edge of the glass. i've had the plastic film put on the car according to the recall but it isn't completely effective because there is glass missing. the dealership wouldn't replace the part on warranty. i am now in a dispute with scion to get them to replace the deflector. my car is still under warranty yet they won't replace the defective part stating that they have a policy against replacing glass for any reason. i have tried for a week now to resolve this with scion. they have told me that a representative will call me the next business day yet they don't call me. i have told them every time that i called that i can't drive my car until this has been resolved. i have done some research and found, on scion's forum (www.scionlife.com), many other people that this has happened too. there are many people that state their deflector has shattered,other people's sunroof has shattered and still other people's moon roof has shattered. some people were moving when it happened, others were parked.scion replaced the part on most of the other vehicles.with all the glass panels in the roofs of these cars shattering for unknown reasons it's obvious to me that there is a dangerous design flaw.*nm |
