Consumer Complaint Detail

HONDA / ODYSSEY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006079942 Incident Date: Sep, 20 2006
Consumer's City: SPRINGFIELD Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5FNRL18692B Date added to File: May, 23 2021
Date Complaint Received: Sep, 23 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 23 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2002 odyssey has had transmission problems since shortly after we purchased it in july 2002. it has a very hard shift, causing the vehicle to lurch and jolt from gear to gear. this has made acceleration difficult and deceleration almost as bad, because the van goes from slowly accelerating to an unexpected jump in speed with a neck cracking lurch. we have taken our van to the shop repeatedly starting at 6869 miles, again at 7867, complained at every servicing, had the transmission recall work performed, continued complaining with no result. we gave up for about two years. when the problem worsened we switched mechanics in 2004. our new mechanic worked on the transmission and throttle, but was unable to access the codes in the van's computer to truly diagnose the problem. on 21 september 2006, he made arrangements for a honda mechanic (who is a close friend of his) to look at the van again. the honda mechanic said that he cannot understand how honda could tell us nothing was wrong for so many years - the van computer was full of codes concerning the transmission. this is because the transmission is a 2001 transmission in a 2002 van. he said the transmission is part of a honda recalled group of transmission from the 1999-2001 model years. this is why the transmission does not work properly, why it has such a hard shift, why it cannot accelerate smoothly, why it cannot decelerate smoothly, and why it drops out of gear when traveling at highway speeds. *nm