Consumer Complaint Detail

FORD / FIVE HUNDRED / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006079947 Incident Date: May, 24 2006
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FIVE HUNDRED Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP24135G Date added to File: May, 23 2021
Date Complaint Received: Sep, 23 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 22 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rear and front suspension have failed within five months of possession. first repair attempt on rear suspension occurred in may 2006, just 4 weeks after purchasing the 2005 model. ford certified technicians claimed there was a loose bracket and that problem was solved but problem with noise and hard bounce still occurred. second repair attempt occurred one month later, found broken right, rear shock. repair took three days. four days later had to return to get front end aligned. on september 9, 2006, took back again for same noise coming from right rear shock. certified technicians stated that there was not fix for problem and simply greased cables. taking back to shop to address front suspension noise and handling problem. *nm