Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006079985 | Incident Date: Sep, 24 2006 |
| Consumer's City: KILN | Consumer's State: MS |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:park/neutral start interlock switch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2ZU66E32Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 24 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 06 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I had problems getting the key to turn on the steering wheel after i inserted the key into the keyhole. i hear a vibrating noise coming from the steering wheel. after a while i could not hardly get the shifter to go into reverse, neutral, or drive. i experienced the noise for a while. i was parked on a slight hill and the shifter was hard to go into any gear. i finally got the gear shifter to go to drive. the next time the steering and shifter locked up was while i was with my family at the local store. it locked up and would not go to any gear. i turned the key off and tried it again, then the shifter fell off in my hand. i had to get it towed to charlie henderson ford (the local dealer).i feel this is a problem in a lot of these models. i have another relative who had this problem too. please check into these 2002 mercury mountaineer vehicles. *jb |