Consumer Complaint Detail

DODGE / CARAVAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006080187 Incident Date: Sep, 24 2006
Consumer's City: LAS VEGAS Consumer's State: NV
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4GP25333B Date added to File: May, 23 2021
Date Complaint Received: Sep, 25 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 11 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated upon starting the vehicle, a noise was heard and continued for 20 minutes. the noise returned on every restart. the vehicle was driven to the dealer who determined the power steering pump reservoir and piping needed to be replaced. updated 10/17/2006 - the consumer explained that the noise was from the power steering pump design location and installation by dodge when the vehicle was built. a service bulletin was issued for the noise problem but it was never recalled. the system design did not allow power steering fluid to return from the fluid reservoir to the pump as quickly as the pump demand required. *nm