Consumer Complaint Detail

FORD / WINDSTAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006080269 Incident Date: Sep, 26 2006
Consumer's City: FOREST HILLS Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMDA5144TB Date added to File: May, 23 2021
Date Complaint Received: Sep, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 02 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Head gasket for 3.8l v6 ford engine is defective. ford recognizes this for previous model years (1994-1995), but does not for my model. ford has tsb for this problem for their dealers and service centers, as it is a common problem for the 1996 - and 3.8l engines of that time across their product line according to center for auto safety, this is a part that should never need changing. furthermore, according to a ford dealer service manager, ford at 7 years and 78k miles do not want to repair the defect. the dealer i bought this vehicle from did not disclose that this car was past any defect recall and was past time to take action with ford. (there is another issue with their climate controls on this minivan as well, as they ceased to function - and that is another item that should not fail unless defective.) in any case, the head gasket is very expensive to repair/replace, and should not need to be replaced during the lifetime of a vehicle. *jb