Consumer Complaint Detail
CHEVROLET / SILVERADO 1500 / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006080348 | Incident Date: Jul, 25 2006 |
| Consumer's City: JOLIET | Consumer's State: IL |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: SILVERADO 1500 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:gear box:shaft sector |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCEC19TX2Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 26 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 02 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My husband and i purchased a 2002 chevy silverado in the fall of 2002. in the fall of 2004, we noticed a knocking noise in the steering column when we would make turns. we had it checked out to find that the intermediate steering shaft was worn. after waiting 6 months to finally receive a phone call from the bill jacobs dealership in joliet, i called and found out that the part had been there and we proceeded to have the replacement made. i called the chevrolet corporation and filed my complaint. fourteen months after the replacement, the "new gm part" has worn out! i was told by the chev. corp. that i would have to schedule for another test and then they would proceed after i contacted them with the results from the test. the dealership wants to charge us, the consumers, $105.00 to check it out. we do not feel we should pay out this money when we know exactly what the problem is. why should we pay for a faulty part? there should be a recall on this part. *nm |