Consumer Complaint Detail

HONDA / ELEMENT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006080385 Incident Date: Sep, 27 2006
Consumer's City: WHITE LAKE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ELEMENT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5J6YH28584L Date added to File: May, 23 2021
Date Complaint Received: Sep, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 13 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My front windshield chipped for no apparent reason. the honda dealer acknowledged that 2003 and 2004 honda elements are prone to this problem but claimed he has no authority to make the repair. i have now found this to be a widespread problem. honda even sent a service bulletin to its dealers (03-028 dated may 6, 2003) detailing how to correct the uneven windshield flange surface causing the windshields to crack. the uneven windshield flange surface and upright angle of the windshield cause stresses in the windshield that make it unnecessarily likely to chip or crack. this design flaw is honda's responsibility and should have been corrected. *nm